Beyond the Peer Group: MSP Training Day
One Focus: Helping MSP Owners Work on Their Business Without Vendor-Driven Pressure.
October 1, 2026 · Orlando (Guidewell Innovation Center, 6555 Sanger Rd, Orlando, FL 32827)
Seats are limited to ensure a highly interactive experience. Use FORNIXWINS coupon code upon checkout to receive 100% OFF your registration.
Move beyond discussion and gain practical strategies you can implement immediately to strengthen operations, accelerate growth, and lead your MSP/MSSP business with confidence. You'll also receive the following:
✔ Free Copy of the "Profit First for MSP" Book
✔ $1,000 Worth of FORNIX Marketing Services
✔ Free Hotel Stay if You Qualify
✔ MSP Training Day Workbook
What Makes This MSP Training Day Different?
Most MSP/MSSP events inspire. Most peer groups facilitate discussion.
This workshop is built for implementation.
Over two days, you'll work through practical business strategies that you can apply immediately to improve your MSP/MSSP business. Rather than leaving with pages of notes, you'll leave with a clearer roadmap for growth and operational excellence.
You'll gain insights into:
Building scalable operational processes
Improving profitability and business performance
Strengthening leadership and accountability
Preparing your business for industry changes
Learning from experienced MSP/MSSP leaders and peers
Developing an action plan, you can implement after the event
If you're looking for more than another conference or another peer group meeting, this training day was designed for you.
Who Should Attend?
This workshop is designed for decision-makers who are responsible for growing and leading their business.
Are you one of these?
MSP/MSSP Owners
CEOs & Presidents
Managing Directors
General Managers
Growth & Business Development Leaders
Whether your goal is to streamline operations, improve profitability, strengthen your leadership team, or prepare your business for the future, you'll gain practical strategies and hands-on training from industry experts and fellow MSP/MSSP leaders.
What You'll Learn in this MSP Training Day
Over two days, we'll explore topics including:
Operational Excellence
Build efficient systems, improve accountability, and optimize service delivery.
Business Growth
Discover proven approaches to scaling your MSP while maintaining profitability.
Leadership Development
Build stronger teams, improve decision-making, and lead with confidence.
Beyond Traditional Peer Groups
Move beyond conversation and into practical execution with frameworks you can immediately implement.
Future-Proofing Your Business
Prepare your MSP/MSSP business for emerging technologies, evolving customer expectations, and changing market dynamics.
Executive Networking
Connect with fellow MSP/MSSP leaders facing similar opportunities and challenges.
Trusted Across the MSP/MSSP Ecosystem
From growing MSPs to global technology vendors, FORNIX has helped organizations accelerate growth, strengthen their market presence, and build long-term success.
Trusted Technology Partners
MSPs We've Worked With
The logos shown represent organizations that have worked with FORNIX through consulting engagements, strategic partnerships, marketing initiatives, or community programs.
Meet the Speakers
Charlene Ignacio
CEO, Fornix Sales & Marketing
Charlene Ignacio is a recognized thought leader in the channel and the CEO of Fornix Marketing & PR Agency, a national firm trusted by MSPs, MSSPs, and technology vendors. With a background spanning business development, channel strategy, and partner engagement, Charlene has spent over two decades helping technology leaders grow their visibility and drive results.
She is a frequent speaker at industry events and is widely known for her ability to simplify complex topics and inspire action. Charlene brings a real-world, no-fluff approach that resonates with IT providers, vendors, and ecosystem partners alike.
Connect with Charlene in LinkedIn
Drew Rowley
Chief Revenue Officer
As Vice President of Channel Sales at Big Red Media, Drew drove millions in revenue by expertly managing hundreds of vendor relationships, consistently surpassing sales targets by 125%. His dedication to helping others extends beyond the corporate world, having served as an addiction treatment advisor. In just three years, Drew guided nearly 500 individuals through tailored programs, helping them embark on new paths to recovery.
Drew’s career highlights include launching Lonely Planet's first-ever Consumer Products division. His negotiation prowess was demonstrated during his time at 20th Century Fox, where he expanded international licensing for beloved properties like The Simpsons, Family Guy, and Ice Age, growing business by 300% over five years. From there Drew served as Director of Global Consumer Products at NBC Universal. In this role, he achieved 40% year-over-year growth, overseeing iconic NBC and USA Network properties like The Office and The Tonight Show with Jimmy Fallon.
Connect with Drew in LinkedIn
Chris Lavigne
Director & Partner Sales, Smarsh
Chris is a results-driven Strategic Channel Sales Leader with a proven track record of driving revenue growth, fostering talent development, and expanding brand presence. With over a decade of experience at Verizon, Chris have consistently exceeded expectations by developing and implementing innovative channel strategies.
As the former Managing Director-Channel Management at Verizon Business Group-National, Chris successfully united commercial and wireless Business Agent channels, leading to a remarkable 46% increase in service revenue. His ability to adapt to industry trends, prioritize team motivation and development, and deliver exceptional partner and customer experiences sets him apart in the world of channel sales.
Connect with Chris in LinkedIn
Alexandra Courson, MBA
Founder, CyberSells
Alex Courson is a channel revenue strategist and MSP ecosystem architect with more than a decade of experience helping IT vendors and MSPs build scalable go-to-market programs. As Founder of CyberSells and a leader at Teramind, she specializes in channel development, partner enablement, revenue operations, and AI-driven growth strategies that help MSPs create predictable, recurring revenue.
Connect with Alex in LinkedIn
Max Joseph
Director of Business Development, AT&T Partner Solutions
Max Joseph is Director of Business Development at AT&T Partner Solutions, where he leads strategic channel initiatives and helps drive growth through strong partner relationships and innovative technology solutions. With more than 15 years of experience in telecommunications and technology, he specializes in channel strategy, business development, and partner engagement.
Connect with Max in LinkedIn
J. Colin Peterson
Founder and CEO, HelpDesk.tech
J. is CEO of HelpDesk.tech, where he helps organizations strengthen IT operations through scalable managed services and expert technical support. With deep experience leading Level 1 to Level 3 help desk teams, he specializes in improving service delivery, operational efficiency, and long-term technology performance.
Connect with J. Colin in LinkedIn
James Abercrombie
Global Community Lead, Acronis
James Abercrombie is a technology channel leader at Acronis who helps MSPs identify the tools, strategies, and partnerships needed for sustainable growth. He leads community engagement initiatives, including ambassador programs, advisory councils, and industry events, helping MSPs strengthen operations, enhance cybersecurity, and scale more effectively.
Connect with James in LinkedIn
Jim Gurol
CEO, Netverge
Jim Gurol is the CEO of Netverge, helping MSPs and enterprise IT teams simplify complex technology environments through automation and intelligent operations management. With deep experience spanning cloud services, SD-WAN, UCaaS, VoIP, and managed services, he focuses on enabling organizations to improve service delivery, accelerate issue resolution, and grow without increasing operational overhead.
Connect with Jim in LinkedIn
Johnson Tran
Serial Entreprenuer
Johnson Tran is an entrepreneur, business strategist, and advocate for financial independence who helps business owners and professionals create more freedom, growth, and balance in their lives. Drawing from his experience as a first-generation Vietnamese American and the values instilled by his immigrant parents, he shares practical insights on wealth building, business growth, and making intentional life decisions that lead to long-term success.
Connect with Johnson in LinkedIn
Ty Richardson, PhD
CEO, Pinnacle & Beyond Enterprise, One Global Business Financing Corporation & The YoPro Global Foundation
Dr. Ty is the CEO of Pinnacle & Beyond Enterprise, One Global Business Financing Corporation, and The YoPro Global Foundation. Combining Fortune 100 leadership experience with decades of entrepreneurial expertise, he advises founders, executives, and investors on business growth, capital sourcing, strategic planning, and market expansion. His work focuses on helping organizations align strategy, funding, and execution to accelerate growth and create long-term value.
Connect with Dr. Ty in LinkedIn
Mahen Gundecha
Founding Partner, SkyCrest Advisors
Mahen Gundecha is the Founding Partner of SkyCrest Advisors, where he helps business owners maximize company value and achieve successful exits. A Certified Exit Planning Advisor (CEPA), Certified Merger & Acquisition Professional (CMAP), and MBA in Finance, Mahen specializes in preparing businesses for acquisition and positioning them for premium valuations.
Connect with Mahen in LinkedIn
Community Partners
We're proud to collaborate with respected organizations that support the cybersecurity and technology community.
ISACA
Information Systems Security Association (ISSA International)
Drew Rowley
Sales and Marketing Executive
As Vice President of Channel Sales at Big Red Media, Drew drove millions in revenue by expertly managing hundreds of vendor relationships, consistently surpassing sales targets by 125%. His dedication to helping others extends beyond the corporate world, having served as an addiction treatment advisor. In just three years, Drew guided nearly 500 individuals through tailored programs, helping them embark on new paths to recovery.
Drew’s career highlights include launching Lonely Planet's first-ever Consumer Products division. His negotiation prowess was demonstrated during his time at 20th Century Fox, where he expanded international licensing for beloved properties like The Simpsons, Family Guy, and Ice Age, growing business by 300% over five years. From there Drew served as Director of Global Consumer Products at NBC Universal. In this role, he achieved 40% year-over-year growth, overseeing iconic NBC and USA Network properties like The Office and The Tonight Show with Jimmy Fallon.
Agenda | Two Days Focused on Building Better MSPs and MSSPs Businesses
Our professional speakers and trainers will cover:
Workbook
Speaker Training
Speaker Booking Gigs
Operational Excellence
Leadership & Management
Sales & Marketing Strategy
Business Growth
Build AI Agent
Sell AI Services to Your Customers
Sell More VCISO Services
Scaling Operations
Interactive Executive Discussions
Merger and Acquisition, and Action Planning
Networking Opportunities
Business Evaluation
Closing More Deals
Business Evaluation
Participate in MSP and MSSP roundtable for Cybersecurity AI and Compliance Industry concerns
Frequently Asked Questions
Who should attend?
MSP and MSSP owners, executives, operations leaders, and business decision-makers who are committed to growing their businesses.
Is this a technical certification course?
No. This is a business-focused executive workshop centered on leadership, operations, growth strategy, and preparing your MSP for long-term success.
Can multiple people from the same company attend?
Absolutely. We encourage leadership teams to attend together.
Where are the workshops being held?
Choose your preferred location during registration. Space is limited at each venue.
Reserve Your Seat
Join fellow MSP and MSSP leaders for two days of practical learning, meaningful conversations, and actionable strategies that will help you build a stronger MSP and MSSP businesses. Use coupon code: FORNIXWINS to receive 100% OFF your registration.
Please complete the form below.
Ready to Go Beyond the Peer Group?
Invest two days in your business and leave with practical strategies, valuable connections, and a clear roadmap for future growth.
Seats are limited. Reserve yours today.
Continue Your MSP Growth Journey
Beyond this workshop, FORNIX helps MSPs strengthen operations, accelerate growth, and evolve into trusted cybersecurity leaders through strategic guidance, proven business frameworks, and industry expertise.
Whether you're looking to transition from MSP to MSSP, grow recurring revenue, or prepare your business for its next stage of growth, we're here to help.
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